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	<title>Comments on: What Helpdesk Software Should I Use?</title>
	<atom:link href="http://www.barbaraling.com/insights/best-helpdesk/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.barbaraling.com/insights/best-helpdesk/</link>
	<description>14+ Years Your Source For Your Marketing and Blogging  Success</description>
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		<title>By: Rod</title>
		<link>http://www.barbaraling.com/insights/best-helpdesk/comment-page-1/#comment-3115</link>
		<dc:creator>Rod</dc:creator>
		<pubDate>Wed, 23 Sep 2009 00:40:46 +0000</pubDate>
		<guid isPermaLink="false">http://www.barbaraling.com/?p=919#comment-3115</guid>
		<description>Hi Barbara,

Discounts?  Sure thing!  Until the end of 2009, if anyone wishes to purchase HelpMaster Pro, we&#039;ll take 30% off the price for anyone who mentions your blog.</description>
		<content:encoded><![CDATA[<p>Hi Barbara,</p>
<p>Discounts?  Sure thing!  Until the end of 2009, if anyone wishes to purchase HelpMaster Pro, we&#8217;ll take 30% off the price for anyone who mentions your blog.</p>
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	<item>
		<title>By: Barbara</title>
		<link>http://www.barbaraling.com/insights/best-helpdesk/comment-page-1/#comment-3111</link>
		<dc:creator>Barbara</dc:creator>
		<pubDate>Tue, 22 Sep 2009 13:58:53 +0000</pubDate>
		<guid isPermaLink="false">http://www.barbaraling.com/?p=919#comment-3111</guid>
		<description>Thanks for the idea!  Any discounts available?  :)</description>
		<content:encoded><![CDATA[<p>Thanks for the idea!  Any discounts available?  <img src='http://www.barbaraling.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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	<item>
		<title>By: Rod</title>
		<link>http://www.barbaraling.com/insights/best-helpdesk/comment-page-1/#comment-3110</link>
		<dc:creator>Rod</dc:creator>
		<pubDate>Tue, 22 Sep 2009 13:24:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.barbaraling.com/?p=919#comment-3110</guid>
		<description>Hi there,

Try HelpMaster Pro.  www.helpmasterpro.com

Desktop + web interface
Technicians can belong to multiple skillgroups
Email to helpdesk ticket conversion
Client web portal
Knowledge base
Import capability
Active Diretory enabled
Very powerful template / workflow system
140+ Crystal Reports
SQL Server 2005/2008

Not your average helpdesk software

Powerful, and easy to use</description>
		<content:encoded><![CDATA[<p>Hi there,</p>
<p>Try HelpMaster Pro.  <a href="http://www.helpmasterpro.com">http://www.helpmasterpro.com</a></p>
<p>Desktop + web interface<br />
Technicians can belong to multiple skillgroups<br />
Email to helpdesk ticket conversion<br />
Client web portal<br />
Knowledge base<br />
Import capability<br />
Active Diretory enabled<br />
Very powerful template / workflow system<br />
140+ Crystal Reports<br />
SQL Server 2005/2008</p>
<p>Not your average helpdesk software</p>
<p>Powerful, and easy to use</p>
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	<item>
		<title>By: Toni</title>
		<link>http://www.barbaraling.com/insights/best-helpdesk/comment-page-1/#comment-2762</link>
		<dc:creator>Toni</dc:creator>
		<pubDate>Sun, 06 Sep 2009 13:59:55 +0000</pubDate>
		<guid isPermaLink="false">http://www.barbaraling.com/?p=919#comment-2762</guid>
		<description>You should use the &lt;a href=&quot;http://www.webhelpdesk.com&quot; rel=&quot;nofollow&quot;&gt;help desk software by Web Help Desk&lt;/a&gt;.  Hope this helps!</description>
		<content:encoded><![CDATA[<p>You should use the <a href="http://www.webhelpdesk.com">help desk software by Web Help Desk</a>.  Hope this helps!</p>
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