customer

Make Your Customers LOVE You By Doing The Unexpected (Only 3 Simple Steps!)

November 16, 2010

Good morning!  And yes indeed, I can completely verify that it *is* morning and, as a matter of fact, it's *been* morning now since 3am, which is when coffee started to grace my inner circuitry. You are going to really like today's post!  And…. Hang on. No. Not *really like*. Never…"really just, ummm, like". You're [...]

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How To Transform Unhappy Vocal Customers Into Loyal Fans…AFTER being roasted online

November 7, 2010

Hey!  You!  LEAVE ME BLOG! And go to…. Hold for a sec, my apologies!  I'm still in the process of cuddling and petting and adoring the extra hour of hacking time Daylight savings time afforded me, and haven't yet fired up the 'ole coffee-burners in my system. Let me start again. Hey there, thanks so [...]

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Mindreading 101 – how to deliver EXACTLY what your customers crave

May 7, 2008

Ever wonder how some marketers know how to deliver EXACTLY what you crave to buy? Ever wonder how they do this? (And no, I’m not talking about sending email about horses’ heads (like the 3 emails I received today from a well-known Internet marketer – initial reaction – ick!)) nor am I talking about analyzing [...]

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