sears

Superb Customer Service – A Lesson From Sears Repair Customer Care

November 4, 2009

Quick!  When YOU think of Sears, do you think of stalwart knights riding to the rescue of your sad unhappy home appliances, ready to do battle with the ferocious invisible gremlins that brought your critical machines of modern life (Ponder!  Garage doors!  Washing machines!) to their knees? Well? I’ll tell you this – I certainly do!  [...]

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I’m sold – Sears Home Repair Customer Service Rocks!

June 22, 2009

Morning all, A number of weeks ago, my poor sad washing machine broke.  You can read the entire story over at Agonizing death of the washing machine . Well!  Sears Home Repair took phenomenal care of me!  After sending out tech support

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Magnificent Sears Repair to the Rescue!

May 29, 2009

Morning! You might remember last month, my beloved washing machine entered into a fit of doom and despair. I tweeted about it and within hours, Sears Customer Care responded to my tale of woe!  The next day my issue was solved along with a complimentary service call too. Well, zoom up to last Friday – [...]

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